Frequently Asked Questions


How long will my balloon garland last?

Our balloon garlands are made with professional grade quality latex balloons that will last you approximately 2-4 weeks if kept indoors in cool temperatures and out of direct sunlight! So, feel free to repurpose them, reuse them on for another party, or donate them to a friend, local church or school.

How do I hang my “Grab n Go” balloon garland?

Grab n Go balloon garlands come with everything you need to attach it to a wall, doorway, or backdrop with step by step instructions. We also offer them fully assembled on a stand and ready to party! Simply place your free-standing garland next to your backdrop or banner and you’re all set!

Are your balloons filled with helium or air?

Balloons used in garlands, columns, bouquets and also letter or number balloons are filled with air and will not float. We currently do not offer helium filled balloons.

How much time in advance do you need for bookings?

For on site installations we ask that you secure your date at least two weeks in advance. In some occasions we might be able to accommodate your event if we have all of the materials needed. For Grab n Go orders we ask for orders to be at least one week in advance to ensure we have your desired colors in stock.

What is your cancellation policy?

While we understand that unexpected things occur, deposits and payments are non-refundable. If something occurs that results in having to cancel your event, please notify us at least 48 hours in advance. You will be able to rebook a different date within 6 months of your original event date.

What if my balloons get damaged after pick up?

Once your balloons have been dropped off or picked up, we are not longer responsible for any popped balloons. Each order receives balloon care instructions to help ensure your balloons have the maximum life expectancy.